Privacy Policy

Who We Are

This Privacy Policy describes how doriagrove (doriagrove Unlimited Liability Company) collects, uses, and protects your personal information when you visit our website and register for our linocut printmaking workshops in Vilnius. We are committed to protecting your privacy and handling your data responsibly in accordance with applicable data protection laws.

Information We Collect

We collect information in several ways:

• Contact Information: When you register for workshops, inquire about classes, or contact us, we collect your name, email address, phone number, and any messages you provide.
• Workshop Registration: We gather details about which workshops you register for, payment information, and attendance records.
• Usage Data: We automatically collect information about how you interact with our website, including pages visited, time spent, browser type, and device information through cookies and similar technologies.
• Analytics Data: We use analytics tools to understand visitor behavior and improve our website experience.

Legal Basis for Processing

We process your personal information based on the following legal grounds:

• Consent: When you provide explicit consent, such as subscribing to our newsletter or registering for workshops.
• Contractual Necessity: To fulfill workshop registration agreements and provide the services you request.
• Legitimate Interest: To improve our website, prevent fraud, enhance security, and better understand how our services are used.
• Legal Obligation: When required by applicable laws and regulations.

How We Use Your Information

We use the information we collect for the following purposes:

• Processing and managing your workshop registrations and payments
• Communicating with you about upcoming classes, schedule changes, and workshop details
• Sending you newsletters and promotional information (only with your consent)
• Improving our website functionality and user experience
• Analyzing website traffic and usage patterns
• Complying with legal obligations and preventing fraud
• Responding to your inquiries and customer support requests

Data Retention

We retain your personal information for specific periods depending on the type of data and its purpose:

• Workshop Registration Data: We retain your registration information for up to 24 months after your last workshop participation to manage future registrations and maintain workshop history.
• Contact Form Messages: Messages submitted through our contact form are retained for up to 24 months to ensure we can follow up on your inquiries and maintain communication records.
• Analytics and Cookie Data: Analytics data is retained for up to 14 months to allow us to analyze trends and improve our services over time.
• Server Logs: Technical server logs containing IP addresses and access information are retained for up to 12 months for security and troubleshooting purposes.
• Email Communications: Email correspondence is retained for up to 36 months unless you request deletion earlier.

After these periods, we securely delete or anonymize your information unless we are required to retain it by law.

Your Privacy Rights

Under data protection laws, you have the following rights:

• Right of Access: You can request a copy of the personal information we hold about you.
• Right to Correction: You can request that we correct inaccurate or incomplete information.
• Right to Erasure: You can request deletion of your personal data under certain circumstances.
• Right to Restrict Processing: You can ask us to limit how we use your information.
• Right to Data Portability: You can request your information in a structured, portable format.
• Right to Object: You can object to certain types of processing, including marketing communications.
• Right to Withdraw Consent: If we process data based on your consent, you can withdraw it at any time.

To exercise these rights, please contact us using the information provided in the Contact Us section below.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies are small files stored on your device that help us recognize you, remember your preferences, and understand how you use our site. We use both essential cookies (necessary for website functionality) and analytics cookies (to improve our services). You can control cookie settings through your browser preferences, though disabling some cookies may affect website functionality. For detailed information about cookies, please refer to our Cookie Policy.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include encrypted data transmission, secure server infrastructure, and restricted access to personal data. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security of your information.

Third-Party Services

Our website may integrate with third-party services for analytics, payment processing, and email communications. We only share your information with trusted partners who are committed to protecting your privacy and comply with applicable data protection laws. We do not sell, trade, or rent your personal information to third parties for marketing purposes.

Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13 without parental consent, we will take steps to delete such information promptly.

Your Right to Lodge a Complaint

If you believe your privacy rights have been violated or have concerns about how we handle your data, you have the right to lodge a complaint with the State Data Protection Inspectorate (SDPI), Lithuania's data protection authority. You can contact them through their official website or submit a complaint to your local data protection authority in your country of residence.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by updating the "Last updated" date at the top of this policy and, when appropriate, by sending you a notification. Your continued use of our website following the posting of updated Privacy Policy means you accept and agree to the changes.